The short answer to this question is, yes, it’s very simple indeed. You just need to know what you are doing and how to do it, which is why we decided to put together this guide to help make switching a breeze.
Put it this way, the hardest part about switching networks is deciding how you are going to spend all that money you’ve saved!”
Some of the networks and retailers attempt to shroud the process of switching in black smoke and mystery for the obvious reason that they just don’t want you to leave. Moblee likes to make things simple and help wherever we can which is why we’ve created this guide – to show you just how simple it really is!
This guide is for the benefit of anyone looking to switch networks that wants to keep their same number. If you just want to switch, there really isn’t much to the process other than cancel one and move to the other.
The first part of this guide involves finding a mobile phone deal that is worth switching for… so take a look at your current deal and then compare that with the awesome deal you’ve found using Moblee’s swish deal comparison tool.
So you definitely know there is a deal worth switching for? Great!
How do you keep your number?
We understand that keeping the same mobile number when you switch is crucial, and it is pretty easy to do. All you need is your PAC code which stands for Porting Authorisation Code. This can be obtained from your existing supplier and taken with you to your new provider.
Contact customer services of the network you are currently on and tell them you are leaving and that you would like your PAC code. Ask that it is either given to you over the phone there and then or that it is text to you. Some will attempt to fob you off with a letter containing the PAC code “within 7 days”. Insist that you get it right-away.
Once you’ve got your PAC code you just need to keep a note of it and then make the switch to your new provider. Tell them your PAC code and they handle the switchover.
Bear in mind that it is only valid for 14 days so you need to act fast AND that some networks take around 2 days to port your number which means you will be on a temporary number until then.
